Enhancing Guest Experience and Sustainability in Mall Design: The Role of Material Selection and Biophilic Integration.

Document Type : Original Article

Authors

1 school of creative arts and architecture department university of hertfordshire global academic foundation

2 School of Creative Arts Interior Architecture and Design Department University of Hertfordshire- Global Academic Foundation

3 School of Creative Arts, The University of Hertfordshire, Egypt

4 Teacher Assistant at the School of Creative Arts, Interior Architecture and Design Department – University Of Hertfordshire - Global Academic Foundation

Abstract

The project tackles the research question of how well sustainable and biophilic design features could improve guest experience in restaurant environments. This study explores the function of sustainable materials and biophilic design integration to provide settings that not only meet but beyond visitor expectations for comfort, beauty, and well-being. Our study highlights the need of choosing ecologically responsible, durable, and health-conscious materials given the hospitality sector's increasing alignment with Sustainable Development Goals (SDGs) and the 2030 vision.

We investigate components such as natural lighting, vegetation, and organic textures to evaluate their ability to produce calm, nature-inspired environments that improve mood and comfort, therefore increasing the eating experience. Our study of the literature synthesizes ideas from SMART design concepts, well-being-oriented design principles, and sustainable interior design ideas. By means of thorough case studies and site investigations, we assess pragmatic, regulatory, and location-specific issues, therefore providing solutions for sustainable indoor-outdoor design synergy.

Our results show that designing immersive eating environments that fit modern criteria of visitor happiness, environmental stewardship, and personal well-being depends mostly on careful material selection and biophilic integration.

Keywords

Arab International Journal of Digital Art and Design
Volume 4, Issue 0 - Serial Number 2
Part 2 - Papers in English. "Special Issue of the Research papers of the International Conference: Green Design and Smart Cities"
March 2025
Pages 369-388

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